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Terms and Conditions – Al Khair Travels

These Terms and Conditions (“Agreement”) govern your use of the website and services provided by Al Khair Travels. By accessing or using our website and services, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our website or services.

1. General Information

  • Al Khair Travels is a travel agency specializing in Hajj, Umrah, and work visa services, located in Bangarmau, Unnao (UP), India.
  • These terms apply to all services and products provided by Al Khair Travels, including bookings for Hajj, Umrah, travel packages, and related services.

2. Booking and Payment

  • Booking Confirmation: All bookings are subject to availability and confirmation. Once you book a package, we will send a confirmation email with booking details.
  • Payment Terms: A deposit of [X]% of the total package price is required at the time of booking. The remaining balance must be paid [X] days before departure.
  • Payment Methods: Payments can be made via bank transfer, online payment gateway, or any other method specified on our website.
  • Currency: All payments are made in Indian Rupees (INR) unless otherwise specified.

3. Services Included

  • The services included in your booking will be clearly listed in the package details (e.g., accommodation, transport, meals).
  • Additional services or special requests may incur extra charges.
  • Any changes to the package after booking may result in additional costs.

4. Cancellations and Refunds

  • Cancellation by Customer: If you wish to cancel your booking, please notify us in writing. Cancellation fees apply as per our Refund and Cancellation Policy.
  • Cancellation by Al Khair Travels: In the unlikely event that we need to cancel or modify your booking, we will notify you promptly and offer alternative arrangements or a full refund.
  • Refunds: Refunds are processed as per our cancellation policy and may be subject to deductions for non-refundable services such as flight tickets, visa fees, etc.

5. Travel Documents and Responsibilities

  • Passport and Visa: You are responsible for ensuring that your passport, visa, and other travel documents are valid for travel. Al Khair Travels can assist with visa processing but cannot guarantee the approval of visas.
  • Health and Safety: You are responsible for complying with health and vaccination requirements and for taking any necessary medical precautions prior to travel.
  • Travel Insurance: We strongly recommend purchasing travel insurance to cover any unforeseen circumstances such as cancellations, medical emergencies, or lost luggage.

6. Limitation of Liability

  • Al Khair Travels shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or services, including but not limited to cancellations, delays, or accidents.
  • We are not responsible for the actions or omissions of third-party service providers (e.g., airlines, hotels, visa authorities) that may affect your travel.

7. Website Use

  • Intellectual Property: All content on our website, including text, images, logos, and videos, is owned by Al Khair Travels or used with permission. You may not use any content without our prior written consent.
  • Website Access: You agree not to use our website for any unlawful purpose or in any way that could damage or disrupt the website.
  • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

8. Force Majeure

  • Al Khair Travels shall not be liable for any failure or delay in performing our obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond our control, including but not limited to natural disasters, war, terrorism, government action, or strikes.

9. Privacy and Data Protection

  • Your privacy is important to us. Our Privacy Policy governs the collection, use, and protection of your personal data. By using our services, you consent to the collection and use of your personal data in accordance with our Privacy Policy.

10. Amendments

  • Al Khair Travels reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. It is your responsibility to review these terms regularly. Your continued use of our website and services constitutes acceptance of any changes.

11. Governing Law

  • These Terms and Conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts in India.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Phone: +919650314816
  • Email: alkhairtravels8@gmail.com
  • Office: Bangarmau, Unnao (UP), India

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.