Privacy Policy – Al Khair Travels
At Al Khair Travels, we respect your privacy and are committed to protecting the personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, store, and safeguard your information.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information to improve your experience and deliver our services efficiently:
- Personal Information: Name, contact details (email, phone number), passport details, and other information necessary for processing your booking and services.
- Payment Information: Credit card details, billing address, and payment history.
- Non-Personal Information: Usage data, including IP addresses, browser types, and browsing behavior, which helps us improve website performance and user experience.
- Cookies: We use cookies to enhance your browsing experience. These cookies help us track website usage patterns and remember user preferences.
2. How We Use Your Information
We use the collected information for the following purposes:
- Booking and Service Fulfillment: To process your Hajj, Umrah, and work visa bookings, arrange transportation, accommodations, and other services.
- Customer Communication: To send booking confirmations, updates, and promotional information, if you’ve opted in to receive it.
- Website Improvement: To analyze website performance and improve user experience.
- Legal Compliance: To comply with legal obligations and resolve any disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your data in the following situations:
- Third-Party Service Providers: We share your information with trusted partners, such as airlines, hotels, and visa processing agencies, to fulfill our service obligations.
- Legal Authorities: We may disclose your information when required by law, or to protect our legal rights and ensure compliance with applicable regulations.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure:
- Encryption: Payment transactions are processed securely through encrypted payment gateways.
- Access Control: Only authorized personnel have access to sensitive data, and we regularly review our data security protocols.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. These cookies help us analyze website traffic, remember user preferences, and deliver personalized content.
You can manage cookie preferences in your browser settings. Disabling cookies may affect some website functionalities.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct any inaccurate personal data.
- Deletion: Request the deletion of your personal data, subject to legal or contractual restrictions.
- Opt-Out: Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
7. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, we will securely delete or anonymize your data.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will update the “Effective Date” at the top of the page. We encourage you to periodically review this page to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Phone: +919650314816
- Email: alkhairtravels8@gmail.com
- Office: Bangarmau, Unnao (UP), India
By using our website and services, you agree to the collection and use of your information as outlined in this Privacy Policy.